Human Resource Services

Corient’s HR Services serves employees working in several sectors including that of manufacturing, care homes, recruitment agencies, etc. We have grown this capability by staying ahead of the new developments, and how globalization is changing the expectations for the HR function. We have a simple Vision: Give HR leaders the freedom and provide insights to ensure optimal use of the human capital available to them. Our services ensure the pain related to the management of the HR Department is taken out and ensure your employee’s rate you highest in terms of employee satisfaction.

Our Services have been designed with a view to integrating all HR-related functions right from recruitment and creating positions to disbursing payroll and pensions. We have helped our clients in reducing costs, reducing time spent on non-core activities, and focusing the HR team on developing talent, improving the control environment, improving the speed of resolution, etc.

We leverage our Business Process Management Tool- Amoeba to make your office paperless and the movement of documents from one department to another department seamless. Further, we provide a self-service tools to employees to make their entire experience with HR more pleasant

Customer Management Services

Corient understands “The customer is always right”. We understand the truth behind this statement is recognizing that customers are the lifeblood for any business. Understanding the importance of good customer service is essential for a healthy business in creating new customers, keeping loyal customers, and developing referrals for future customers.

Corient Offers a wide range of Customer Management Solutions to serve and dynamically manage the changing needs of our clients. Coupled with our back office service offerings, and analytics we offer our customers end-to-end services or component-based services. Our analytics team pinpoints customer behavioral patterns which in turn help in providing excellent customer services to our clients At Corient, our goal is to provide a high-quality service that meets or exceeds customer expectations the very first time, every time.

Transaction Management Service

Corient provides services to companies around the world that have realized that outsourcing non-functional areas of their business allow them to focus more on their customers. Outsourcing your transaction processing can help streamline your business processes, giving you more time to work on your company’s core competencies and the satisfaction of your clients. We understand that the better value a business provides to its customers, the better its chances of surviving in today’s highly competitive environment.

Our Transaction Processing Services include Claim Processing Services, Loan and Mortgage Processing Services, Order Processing Services, and Digitisation of Records

Analytics Service

Analytics is the discovery and communication of meaningful patterns in data. Especially valuable in areas rich with recorded information, analytics relies on the simultaneous application of statistics, computer programming, and operations research to quantify performance.

In today’s world where the business models and customer preferences are changing now and then, it’s extremely important to keep a tab on how the business is performing and reacting to the changing business needs of the customer

At Corient, we use the power of analytics to fundamentally change the way people do business. Combining analytics and clear strategic thinking, we have been able to help our customers improve their top line and bottom line along with improved customer satisfaction.

A business process or business method is a collection of related, structured activities or tasks that produce a specific service or product (serve a particular goal) for a particular customer or customers. It often can be visualised with a flowchart as a sequence of activities with interleaving decision points or with a Process Matrix as a sequence of activities with relevant rules based on the data in the process.

Business Process Reengineering Service

While many companies have developed and implemented processes, these processes seldom change in spite of the evolution in technology and customer behavioral patterns. At Corient, we completely understand the issue which is due to a lack of resources, no time to look at the processes while managing the business, etc. We at Corient, continuously work with you to ensure business processes become a simple set of activities that transform a set of inputs into a set of outputs using people and tools. We deploy tools and technology to ensure processes are automated and provide the utmost satisfaction to the users of the processes.